Privacy Policy
The short version is: we treat you with respect and don't steal your music.
Tape It App
Access to data on your device
The app itself will ask for access to your microphone, camera, and GPS location. Access to your GPS location is optional, and only used to tag the location of your recordings so you can remember where you recorded them. The camera is used to take pictures that you can attach to recordings. And the microphone access, naturally, is used for recording to begin with.
App data storage
App data is stored on your device and synced to our cloud. It might also be backed up to iCloud as part of your regular iCloud backup if you enabled that. Our cloud runs on Hetzner and Amazon Web Services, with all servers and data storage locations being in the European Union. All data is encrypted both in transit and at rest. You can delete all your personal data from our servers at any time - there's a simple "delete everything" button right inside the app.
Data we collect in the app
We collect logging information, error information and metrics in our app. This information is used to find bugs and understand how our software is used. This data can contain your IP address, your device type, whether you enabled accessibility settings on your device, and other anonymous information related to your device.
In-app purchases and subscriptions are handled by Apple. When you request a refund from Apple, we share very basic usage data with Apple to help them resolve refund requests (they almost always grant the refund).
Here are the privacy policies of the services we use in the app:
- Hetzner for cloud services
- Amazon Web Services for cloud services
- RevenueCat for in-app purchases
- Sentry for error reporting
- Amplitude for product metrics
- MailJet for sending emails
tape.it website
We use Plausible for privacy-focused website metrics. That's why you don't see a cookie banner - we don't store any third-party cookies.
Here are the privacy policies of the services we use on our website:
Denoiser App and Plugins
Our denoiser desktop app and VST/AU plugins use Sentry for crash reporting. That's it. All audio is processed locally on your device, and except for crash reports, no data leaves your computer.
Free online denoiser
When you use our denoiser web app, the same privacy policies as for our regular website apply. In addition, we store the data that you upload on our servers. We need to do that so that our servers can denoise them. Keep in mind that for now, these files are stored indefinitely. That's because we want to enable link sharing of the results, and we don't want links to go stale after a while. The uploaded files are also publicly available to anyone who has the link. However, links consist of random UUIDs and are practically impossible to guess (this is comparable to Dropbox public link sharing). We also reserve the right to analyse the noise profiles of uploaded files to improve the denoiser further. We haven't actually done that yet, so this is in the "maybe" category of things we're planning to do, but we think it's a fair deal: you get to use the online service for free, and in return you contribute to making the software a bit better for everyone.
We use Hetzner for our denoiser web app.
Contact
For questions regarding our privacy policy, contact us at privacy@tape.it.